Terms and Conditions
Last updated: July 2025
Who we are
These terms govern your use of AscendiaOS, operated by Ascendia OS Ltd ("we", "us", "our"). By purchasing access to AscendiaOS you agree to these terms in full.
Contact: hello@ascendiaos.com
The product
AscendiaOS is a marketing and sales operating system delivered as a software-as-a-service (SaaS) platform. Access is granted upon successful payment and is subject to these terms.
Access and accounts
You must be 18 or over to purchase access. You are responsible for maintaining the security of your account credentials. You may not share your account or use AscendiaOS on behalf of multiple businesses under a single subscription without prior written agreement.
Pricing and payment
We offer two plans:
- Annual access: a single payment of $997 for 12 months of access
- Monthly access: $97 per month for a minimum term of 12 months
The monthly plan is a 12-month commitment. By selecting the monthly plan you authorise us to charge $97 per month for 12 consecutive months. Cancelling your subscription before the end of the 12-month term does not waive your obligation to complete the remaining payments.
All prices are in US dollars. Taxes may apply depending on your location.
Refund policy
Annual plan: we offer a 14-day refund from the date of purchase. If you have generated assets or made substantial use of the platform during that period, we reserve the right to decline a refund at our discretion.
Monthly plan: payments already taken are non-refundable. You may cancel future payments at any time after the 12-month minimum term has been completed.
To request a refund, email hello@ascendiaos.com within the applicable window.
Cancellation
You may cancel your account at any time by contacting hello@ascendiaos.com. Cancellation takes effect at the end of your current billing period. You will retain access until that date.
What is included
Your subscription includes access to all modules available within AscendiaOS at the time of purchase, plus all new modules and updates released during your subscription term. We reserve the right to adjust features, pricing and plans at any time, provided that changes do not reduce access for existing subscribers within their current term.
Intellectual property
The AscendiaOS platform, its methodology, design and underlying technology are the intellectual property of Ascendia OS Ltd. Assets and outputs generated for you using the platform belong to you. You grant us no rights to your content or brand information beyond what is needed to operate the service.
Acceptable use
You may not use AscendiaOS to produce content that is illegal, defamatory, fraudulent or harmful. We reserve the right to suspend or terminate accounts that breach this policy without refund.
Results disclaimer
AscendiaOS provides marketing and sales tools and frameworks. Results shown in our marketing materials are real examples from individual members and are not typical or guaranteed. Your results will depend on your offer, market, effort and implementation. We make no income or revenue guarantees.
Limitation of liability
To the fullest extent permitted by law, Ascendia OS Ltd is not liable for any indirect, incidental or consequential loss arising from your use of AscendiaOS. Our total liability to you in any circumstance is limited to the amount you have paid us in the 12 months prior to the claim.
Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to these terms
We may update these terms from time to time. Material changes will be communicated by email to active subscribers. Continued use of the platform after changes constitutes acceptance.
Contact
Ascendia OS Ltd
hello@ascendiaos.com